Michelle Tuttle

























Jon Williams

Business Consultant, CFE


About Us

The team at Smart Business Solutions has a proven record of providing businesses exceptionally professional, timely and efficient services. Our combined experience and diversified backgrounds allow us to offer our clients expertise in all aspects of business functions to help them obtain maximum profitability!

Michelle Tuttle, President of Smart Business Solutions has an extensive background in management, strategic planning, compliance, marketing/PR, web design, training and HR development. Her goal is to help every client achieve maximum profitability by listening to their needs and helping them to develop an effective strategy to meet these needs. She believes no business is too small or too large to benefit from basic business principles and planning.

Her experience includes over nineteen years of corporate management experience with nine years of that experience focusing on marketing and public relations. She has held numerous seminars and corporate training sessions helping corporations develop their employees as their most valuable asset.

Ms. Tuttle's diversified background has made her proficient at public speaking presentations, employee development, mentoring and coaching, employee buy-in generation, target marketing, media relations, media buying, strategic planning, budget development, public relations and advertising writing, web design and project management. During her career, she has held management positions at The Bank of New York, Dart Communications, Mountain Media and AmeriCU Credit Union. She has leveraged the skills and expertise she has gained while holding these positions to launch Smart Business Solutions, allowing her to bring the benefits of these experiences to her clients.

She prides herself on always providing professional and consistent services to her clients and hopes you will give her the opportunity to help your business through Smart Business Solutions.


Jon Williams, a graduate of Utica College of Syracuse University, brings over 20 years experience in training, project management, business analysis, data analysis, compliance, process improvement and business management support to the company. He holds a bachelor’s degree in business administration and a master’s degree in economic crime management. In addition, Jon is a Certified Fraud Examiner (CFE).

His previous experience and education allow Smart Business Solutions to provide consulting services in economic and financial crime analysis, fraud investigations, white collar and corporate crime investigation, network information security and detection, auditing, compliance and risk management strategies, insurance fraud and risk assessment and IT and cyber security.

Jon's extensive background in Customer Relationship Management and Corporate Training has helped businesses leverage two of their greatest assets, (their employees and customer contact information) to improve their profits and grow.

During his career, he has held management positions at The Bank of New York Mellon, PAR Technology and WYNIT Corp.


Smart Business Solutions - 19 Augusta Dr., New Hartford, NY 13413 - Tel. (315) 525 6233 - Fax (315) 797 1507